Or policy is that if you are not happy we are not happy. In the extremely rare event that you are not completely satisfied with your purchase we will issue a return/refund or a replacement no questions asked. That is our guarantee. We strive to make the best products that we can and take every precaution to ensure safety and durability to the best our our abilities. Although because of the lack of control in how our products are used and the potentially dangerous environments that they me be used in; in order to COA we cannot be held responsible for injuries sustained to life and limb or property damaged due to the use of any of our products. Having said that we fully stand behind anything that leaves our doors and bears the EMA Forge brand. Because failure is not an option we will repair or replace any of our products that fail.